Patient Electronic Boards
“I like seeing who my doctor is on the screen and knowing what’s going on for the day.” - Patient
"I want my picture on the board so the family members knows who is taking care of their family” - Nurse
In a healthcare system with over 2,500 beds, it can be easy for patients to feel like a number within NewYork-Presbyterian, instead of an individual receiving care. The NewYork-Presbyterian Innovation Center always looks for opportunities to provide each patient with information specific to them, presented as simply and accessibly as possible. The Center collaborated with NewYork-Presbyterian’s Information Technology department to create a pilot program that would re-design the whiteboard. Prominently placed in the patient’s room, the whiteboards are a suitable platform for displaying tailored information.
NewYork-Presbyterian’s patient electronic boards digitize and improve upon traditional whiteboards. Instead of requiring providers to erase and re-write any new information, the boards integrate with the patient’s Electronic Medical Record (EMR) data to display any updates as they happen. Patients and providers can immediately see accurate pain scores, fall risks, and scheduled tests, and family members can see important phone numbers. The boards display data visually wherever possible, including pictures of a patient’s entire care team in real time.
- Real-time information
- Informs patient of their care team (attending physician, resident, nurse, nursing assistant, care coordinator and social worker)
- Displays the unit phone number and patient's room phone number
- Displays the patient's pain score, fall risk and scheduled tests
- 40” Samsung DM-D LED Displays
- Click here to read a Crain’s New York Business feature on the Patient Electronic Boards.
- NewYork-Presbyterian's Patient Electronic Boards were featured in an article on Samsung Business Insights, which highlighted hospitals utilizing technology to improve patient engagement and outcomes. Click here to read the full article.
- In an editorial for the Huffington Post, Chief Innovation Officer Dr. Peter Fleischut and former SVP & CIO Aurelia Boyer detailed the Innovation Center’s initiatives over its first year, including the benefits to Patient Electronic Boards program for patients. Click here to read the full article.