NewYork-Presbyterian's IT team is creating a new way to provide IT support to its patients and staff! NYP TechStop brings friendly, knowledgeable highly-skilled techs to designated locations around NewYork-Presbyterian to provide real-time tech support to NewYork-Presbyterian staff and patients. Available by both walk-in and scheduled appointments, the NYP TechStop team is designed to help resolve IT issues on the spot.

Services available to NewYork-Presbyterian Staff:

  • Mobile device support
  • NYP mobile applications
  • Password reset/access issues
  • Application and remote access issues and FAQs

Patients and visitors can visit NYP TechStop for:

  • Guest wireless
  • NYP Patient Portal questions
  • Access to NYP mobile applications designed for patients
  • Patient Tablet support

After being successfully piloted in the iUnit and several Meet and Greet TechStop sessions on our campuses, NewYork-Presbyterian opened its first permanent NYP TechStop at NewYork-Presbyterian/Weill Cornell Medical Center. Patients, providers, and loved ones can visit the Starr Pavilion Lobby at the 70th Street entrance to use this service.

Thank you to all who asked our team for assistance with their technology questions, and provided excellent insight as to how NYP TechStop could be better utilized throughout NewYork-Presbyterian.