Elaine Mc Donald

Elaine is a Project Manager on the Innovation Team. She is primarily focused on NYP OnDemand Urgent Care, and Express Care programs, as well as building external channels to increase access to these programs.

Elaine’s diverse background includes expertise in customer service, communications, and project management. She uses her decades of experience to collaborate with health care providers and IT teams, operationalizing various telehealth technologies to enhance clinical workflows, and; improve efficiency, quality, and access to Emergency Care. Elaine holds her degree in Business Management from Ulster University, Northern Ireland.